Frequently Asked Questions

When will my order ship?

Orders will ship within 1-3 business days. We work hard to get orders out as soon as possible, as we know how important it is for everyone to get their masks as quickly as possible.

What is your return policy?

Due to the pandemic, returns are never accepted as to keep our selves and our customers safe. We can not take back a mask that you have tried on or touched.

If you receive a damaged item, we will happily replace it as long as you provide us with an image of the flaw within 48 hours of receiving your package.

Returns, exchanges, and refunds are also not accepted for sizing issues, masks are one size fits most. As stated above, due to the pandemic we can not take back masks you have tried on.

How do I contact Leanne Nicole Shop?

Please reach out to leannenicolebusiness@gmail.com or our Facebook and Instagram pages with any questions.